Privacy Notice

Last updated: May 2026

We respect your privacy. This notice explains what data we collect and why.

Data we collect: SIMBA mobile number, recharge amount, payment details processed by our payment partner, and technical data (IP address, browser type) for security and fraud prevention.

How we use it: to process your payment, provide customer support, and comply with legal obligations.

Sharing: payment data is shared with our payment processor and, where required, fulfilment partners to credit your prepaid account. We do not sell your personal data.

Retention: transaction records are kept as required for accounting and dispute resolution, then deleted or anonymised when no longer needed.

Your rights: you may request access, correction, or deletion of your data where applicable by emailing us via Contact Us.

Cookies: we may use essential cookies for security. No advertising cookies are required to complete a payment.